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Scan Command

April 23, 2015, 6:21 am
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Hi Experts,

We have one master server windows 2008 and 8 drives.

8 drives are visible on OS level and working fine.

We are experincing issue with the Drives 1 or 2 drives are taking too much time to mount tapes. Its an intermittent issue. Sometimes all 8 are working perfectly fine. We observed its not only a particular drive but if all 7 drives are working 1 of them is not mounting tape due to which backups are in queue and after half an hour it mounts the tape and all drives start working.

In scan -changer command on master server it shows all the 8 drives with serial number.

However scan command also shows all 8 drives with serial number and on specific each drives there are only 5 drives. Is there any issue?

or if scan -changer shows all the 8 drives is it ok? if its ok then why scan command is showing 5 drives( Indivudual details of the drives ) after showing all 8 drives ? 

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NetBackup Error (96) plus Successful (0)

April 23, 2015, 6:53 am
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It is not clear what Netbackup is trying to tell me when I get an error 96 followed by success 0.  Can anyone explain?

Thanks,

-Mike

The 'Job Overview' tab for the backup jobs shows:

1: (96) unable to allocate new media for backup, storage unit has none available 
2: (0) the requested operation was successfully completed

The 'Detailed Status' tab shows:

04/19/2015 20:57:57 - requesting resource icecbktest01-bk-hcart-robot-tld-0
04/19/2015 20:57:57 - requesting resource icecbktest01-bk.NBU_CLIENT.MAXJOBS.icecbktest01-bk
04/19/2015 20:57:57 - requesting resource icecbktest01-bk.NBU_POLICY.MAXJOBS.icecbktest01-bk-u01
04/19/2015 20:57:57 - Info nbrb (pid=850) Limit has been reached for the logical resource icecbktest01-bk.NBU_CLIENT.MAXJOBS.icecbktest01-bk
04/19/2015 21:02:30 - awaiting resource icecbktest01-bk-hcart-robot-tld-0. No drives are available.
04/20/2015 00:12:05 - granted resource  icecbktest01-bk.NBU_CLIENT.MAXJOBS.icecbktest01-bk
04/20/2015 00:12:05 - granted resource  icecbktest01-bk.NBU_POLICY.MAXJOBS.icecbktest01-bk-u01
04/20/2015 00:12:05 - granted resource  ECP053
04/20/2015 00:12:05 - granted resource  HP.ULTRIUM4-SCSI.000
04/20/2015 00:12:05 - granted resource  icecbktest01-bk-hcart-robot-tld-0
04/20/2015 00:12:05 - estimated 38 kbytes needed
04/20/2015 00:12:08 - started process bpbrm (pid=2165)
04/20/2015 00:12:11 - connecting
04/20/2015 00:12:12 - connected; connect time: 0:00:00
04/20/2015 00:12:15 - mounted ECP053
04/20/2015 00:12:15 - positioning ECP053 to file 3
04/20/2015 00:12:16 - positioned ECP053; position time: 0:00:01
04/20/2015 00:12:16 - begin writing
04/20/2015 00:12:29 - end writing; write time: 0:00:13
the requested operation was successfully completed  (0)
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ERR - Cannot write to STDOUT. Errno = 110: Connection timed out

April 23, 2015, 7:45 am
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Hi,

I have some server didn't complete the backup and I receive ''socket write failed  (24)''.

If I look inside the log I have this information: ''ERR - Cannot write to STDOUT. Errno = 110: Connection timed out''

The connexion are good between client server and master. The full Backup are good but not the Differential Incremental Backup.

My client server is Linux Redhat 2.6.18 and my master is SunOS(5.10) version 7.5.0.6

What do you think ?

It's possible to put a trap for to see what happen during the backup ?

Thanks,

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Opscentre report to report back arbirary timeframe for genuinely failed backups

April 23, 2015, 8:17 am
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Ops centre has a canned report for failed backups but thats not quite what I need: I need one that tells me a backup that ran and failed and didnt complete successfully at all over a period, ie the client wasnt backed up: thats primarily what we are interested in right?

In other words, lets take a typical weekends set of full backups: I need to be able to report policy/client combo failed all attempts at backup ie for that combo I have not achieved a successful backup. Lets say failed means any non-zero status.

I'm looking at the consecutive failures report....this may be what I'm after.

Thanks in advance for your input.Jim.

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How to migrate backup exec history to new server

April 23, 2015, 8:36 am
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Hi everyone,

I'm currently setting up Backup Exec 2010 R3 on a Windows 2008 server, and I'm wondering how to migrate all of Backup Exec's history from the old server.

The old server has Backup Exec 2010 and its Windows 2003.

I'll be creating jobs from scratch to re-organize them, but I'd still like to retain job history and anything else that is suggested.

I'm not really clear on the details and differences between catalog and dabase data, and if history is kept within those or is located somewhere else.

Any suggestions are appreciated, thanks in advance!

Richard

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symantec backup exec 2012

April 23, 2015, 9:23 am
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We got licences for symantec backup exec 2012 download. But where we can download the installation Data?

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The date of end of life

April 23, 2015, 8:59 pm
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I was told that some issue in BE2014 was fixed in BE2015. May I know the end of life date of BE2014?  Will Symantec continue to provide patch for BE2014 SP2? Thanks

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Invalid Physical Volume Library Drive Identifier.

April 23, 2015, 9:47 pm
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Hi good morning,

i need to restore some *.jpeg files (pls refer to attachment 69608.jpg)

when i click finish in order to start the restoration job, i will received this message (please refer to symatec_restore_error.jpg)

Kindly advice us why this error occur and the solution for this problem ?

Thank you.

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upgrade from 7.5.0.7 to 7.6

April 23, 2015, 10:36 pm
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Hi,

kindly guide me detailed steps for upgrading from 7.5.0.7 to 7.6 as i check with my fileconnect i could see 7.6.1.

so can i upgrade from 7.5.0.7 to 7.6.1?  or first 7.6 then 7.6.0.1 ?

please suggest me for the same.if possible share me link to download 7.6 setup.

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My computer caught fire…

April 24, 2015, 12:15 am
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I was advised to repost this topic here by Symantec...

All I have got left is the external drive, (USB, 1000 GB), containing the backups.

I wasn't unduly worried – after all this is why you have backups isn't it? 

The computer was fairly old and had two IDE drives with Windows 7 and a matching motherboard with an older type of RAM. The backup was made with Ghost 12 – I had no idea that it had become obsolete.

I bought a new computer with two SATA drives. Apparently IDE drives and matching motherboards boards are no longer made. I booted from the SRD but the machine couldn't see the USB drive. I installed Windows 7 and then it could see the USB drive when I booted from the SRD. I told to restore the C drive after which it wouldn't boot from the drive.

I subsequently chatted with Symantec support who told me that if I installed the appropriate Ghost application on the new machine it would be possible to restore from my USB drive. The agent insisted that in the whole of Symantec there was not a single remaining copy of any version of ghost…

I managed to find a "Try and buy" copy of Ghost 15. Will this work? If not what can I do?

The chatline agent did not know the answer to these questions and referred me to this forum.

David

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Moving Advance Disk(Backup Destination) to Deduplication Disk (5230 Appliance)

April 24, 2015, 2:03 am
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Dear All,

Currently our environment as below:-

1. NetBackup Master Server

- Windows 2008 Std R2

- NBU version 7.6.1.1

- Local disk, configured as advance disk as backup destination

2. NetBackup 5230 Appliance

- act as media server for the above master server.

- firmware 2.6.1.1

- deduplication pool/stu

We plan to migrate the advance disk data to the deduplication pool. Any tools or suggestion or method which you guys can share?

Or maybe some of you guys out there has already have experience in doing this activity?

Thanks! :)

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Upgrade BE 2010 to BE 15. Any way to keep the history (logs)?

April 24, 2015, 2:37 am
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I am thinking on upgrading the BE 2010 to the latest verision available.

Is it possible to keep not only the catalogs, DB and jobs but also the job history?

Thank you

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Where is Technote TECH201802?

April 24, 2015, 5:53 am
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BackupExec Job Log for ESX

April 24, 2015, 7:14 am
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Gents,

Can you please explain, why are you doing different backup sets for each Virtual Machine in the Job Log ?

There is no summary section, how many Gb was processed by this one backup job.

I.e. if I need to know, how many Gb was in the backup, I need to open each Set entry, open each 'Backup Set Summary' and count processed bytes.

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Scheduling Issues

April 24, 2015, 7:32 am
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Hi All,

I need your inputs on one of the issue I am currently facing related to scheduling.

Setup:-

Master Server [linux 2.6]

Media Server [Linux 2.6]

NBU Version [7.6.0.4] on both master and media server.

Admin console installed on [Windows 2008 R2 enterprise Machine]

Issue:- I need to understand which time would the backup schedules follow. I am configuring the backups through an admin console installed on a windows machine and the machine is located in EST. However the actual master and media server are located in CST time zone. Now when i configure the backup policy through an admin cosole which is installed on a windows machine located in EST time zone. Which time zone would my policies would follow.

Options 

1) MASTER SERVER time zone which is CST

2) Admin console Server which is EST.

I am bit confused as I see schedules running or triggerening at a random time and hence i am confused. Please let me know your suggestions. 

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DLOCommandu -EmergencyRestore Error

April 24, 2015, 9:33 am
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Hi all,

Having some issues with restoring data using DLOCommandu -EmergencyRestore.

We have previously changed netowrk locations for our NUDF and also upgraded to DLO 7.6.

When running -

dlocommandu -emergencyrestore "\\DLOServer\DLO NUDF\COMPANYDOMAIN-user5\.dlo" -W mypassword -AP \\DLOServer\temp -i

From the original location or any location we recieve the following error -

User share path not found. The user share path format could be different from the path configured in Symantec DLO.

Anyone know of a solution to this issue?

Many thanks.

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Doc for Symantec System Recovery 2013 Management Solution

April 24, 2015, 10:16 am
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Hello,

where can i find a doc for SSR MS for Customer, e. g. How can i creator a Backup Job On the ssr sm Webpage?

Not a doc for installing the ssr sm.

Kind regards
Blacksun

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Doing incremental backups on a NAS device.

April 24, 2015, 10:52 am
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I have created a Backup job for a Synology NAS device. The full backup runs with no issues, but when it is time for an incremental backup it just preforms a full backup again.

I am using Backup exec 2014 currently. Just curious as to what I may have missed to get this working correctly.

Dan

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BE2014 Optimized Duplication - 'Loading Media - Duplicate' for hours

April 24, 2015, 12:08 pm
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Hi There,

I have BE2014 on the latest version, and my architecture is as follows:

-Production Environment, with CASO, Duplication Add-on, and a local dedupe store on this windows 2012 R2 server.  (no extra devices connected)

-DR environment, with a BE managed server out there, and Deduplication Add-on (no extra devices involved out there either). I have a dedupe store shared out on this managed server (shared with the CASO server in Production)

-At present, there is a 1GB LAN connection between the two servers/sites.

I have my backup jobs defined on the CASO server in production, and the data is being saved to the dedupe store in Production just fine.

I have a stage added to duplicate the data over to the shared store over in DR, but the jobs are taking forever (too long for the backup window at present).

Every time i check in on it, it's almost constantly stuck on 'Loading Media - Duplicate'

Anyone got any ideas?

Thanks in advance

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Replicate Adv Disk backup between remote masters

April 24, 2015, 12:25 pm
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I have a situation where I need to backup 3TB of compressed data on a regular basis.  I have two 5220 appliances both acting as Master/Media servers.  I really don't want it sitting in my Dedupe pool, so I'm trying to take advantage of the 3.5TB of Advanced Disk storage that I have.  What I would like to do is to have one appliance backup the data and keep it for a week and have it copied over to the remote master and stay for another week, about 2 weeks total retention.  Any thoughts on how to do this?  I thought I could back it up to the Dedup pool on the local master, duplicate it to AdvDisk and replicate to the remote master, but that doesn't seem to be working.  I know I will have to use the Dedup pool for AIR, but I want that backup to expire immediately if possible.

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