I need a solution
We have managed to install the backup exec 15 agent on all of our server but have an issue with one. When we try to remotely install from backup exec we get an error stating that access was denied. We have tried installing the agent manually on the server but get the following error:
+ 05-07-2015,14:29:45 : V-225-299: ERROR: Failed to execute VC 10.0 runtime installer. Error code 5. ***To search for information about this error, click here
+ 05-07-2015,14:29:45 : Review this log file for details: C:\ProgramData\Symantec\Backup Exec\Logs\V10.0_x64_msruntime_install.log
05-07-2015,14:29:46 : The return value for Microsoft VC++ Redistributables (x64) returned error code: 5
05-07-2015,14:29:46 : Clean up Symantec installer keys.
05-07-2015,14:29:49 : AgentSeqDlgs::Misc_BE_CommonOps
05-07-2015,14:29:49 : Dialog Sequence Returning errorlevel 5
+ 05-07-2015,14:29:49 : The Installation Failed!
Any ideas what the problem might be? The anti virus is turned off, we have tried both local and domain admin