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TLD(0) unavailable: initialization failed: Unable to open robotic path

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I need a solution

Hi Experts,

 

I have a media server to which a HP auto loader is connected. It was working fine, but from past 2 days the robot initialization is failing.

From the device manager of Media server both the changer and drive is visible.

When i run scan command, none is visible.

C:\Program Files\Veritas\Volmgr\bin>scan
************************************************************
*********************** SDT_TAPE    ************************
*********************** SDT_CHANGER ************************
************************************************************

C:\Program Files\Veritas\Volmgr\bin>

 

Event viewer application logs has 2 errors below.

1. Event 5691, Netbackup TLD Daemon

TLD(0) unavailable: initialization failed: Unable to open robotic path

 

2. Event 5127, Netbackup TLD control Daemon

TLD(0) [9592] Could not find SCSI coordinates MISSING_PATH:MXA110Z0K5 in the registry

 

 


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