Hi, 

I need your help to check is there a way to find the Logical resource is currently used somewhere ? in Netbackup 7.1.0.4.

in my shop whenever the SLPcomes to schedule they mostly queued up for a long time with the reason "Limit has been reached for the logical resource " but when I try to check them I don't find any jobs using this resource but somehow the SLPs won't run and waiting for a long for the same reason.

Is there a way I could check the availability of the resource somewhere if it is used ?.

Hi Guys,

 I am in process of writing a script for checking a particular policy, if the jobs ran successfully or not. I will be comparing with number of files backed up previous date. I will do that. However I am also looking if the job completed partially, I would want to get the list of files skipped or gave error, which is present in detailed status of the job in Activity Monitor. I can get that in command line through bpdbjobs -all_columns. But my problem is how do I organise the output of this command to get only the lines which gave error or were skipped, as this command's output is single line I guess.

Thanks

Sid

Hello,

The DBAs are doing an RMAN restore which was taken on server 1 seprdu05. They are trying to restore on server 2 seppuu03.

Both clients are Solaris 10 machines with oracle database 11.2.0.

The master server is RHEL 5.9.

The netbackup master server version is 7.5.0.7

The netbackup client version is 7.5.0.4

The error is as below:

  Oracle instance shut down                                                                                      

  RMAN-00571: ===========================================================                                       

  RMAN-00569: =============== ERROR MESSAGE STACK FOLLOWS ===============                                        

  RMAN-00571: ===========================================================                                       

  RMAN-03002: failure of Duplicate Db command at 08/16/2015 06:57:26                                             

  RMAN-05501: aborting duplication of target database                                                           

  RMAN-03015: error occurred in stored script Memory Script                                                     

  ORA-27191: sbtinfo2 returned error                                                                            

  Additional information: 3480

On the client, nothing is reported in the netbackup logs: /usr/openv/netbackup/logs/user_ops/dbext/logs/

It seems that the error "Additional information: 3480" would come from the MML (Media Manager Layer). Is there any logs on the master server that could give more details wether the RMAN job has interacted with netbackup so far?

Any sugestion would be very helpful.

Hey all,

Recently we had a hardware malfunction on one of our fileservers and had to revert to an older system state. Now we are in the process of trying to restore the more recent data back onto it. When I try to go back and restore through the restore wizard it's only showing what looks like to be the logs of the backups being completed rather than the actual backup files? Is there a way I can point it to the storage and have it directly restore the actual backup files?

Sorry I am not very familiar with this software yet!

Thanks!

When Netbackup retries a backup, it is creating a new job.   I was of the impression that a retry would just activate the ATTEMPT counter, and use the same job.   This is inflating our SLA in that we are being charged for each time the backup retries because they are seperatre jobs   Is there a way to make NBU retry the backup within the same job ?

Hi

I need some help with creating query.

I need report that ll give me input status by policy name... 

 - if job is successfully finished

 - if job is still runing

 - if job was repeated and how it was repeated (manually or automatic) and then if it was successful or failed

 - and if posible if it was successful job to check if it was done within RPO time.

I would need for one week separately for each day.

My query till now:

SELECT domain_Job.policyName AS "Policy Name",

CASE WHEN (UTCBigintToNOMTime(domain_Job.endTime)-(UTCBigintToNOMTime(domain_Job.startTime))<0 THEN "running"
ELSE "end"
AS "Status",

CASE WHEN domain_Job.statusCode in (0,1) AND status="end" THEN "success"
WHEN domain_Job.statusCode in (0,1) AND status="running" THEN "run"
ELSE "failed"
END AS "End status"

FROM domain_job
WHERE datediff(day,UTCBigintToNOMTime(domain_Job.startTime),CURRENT DATE)<=7
AND datediff(day,UTCBigintToNOMTime(domain_Job.startTime),CURRENT DATE)>=0
AND domain_Job.type=0
AND domain_Job.isValid=1;

Thanks for any help ;)

How to run install_client_files for ssh method with a different user other than root for client

like when we run /usr/openv/netbackup/bin/install_client_files ssh <clientname>

its asking for root password of the client, so is there any way we can run with different user other than root

Hi,

I want to install netbakcup 7.6.0.4 on my HPUX 11.11 machine.

I need some clarification regarding netbackup compatibility.

in the compatibility document, it is said "Minimum Netbackup Level" is 7.0 and NetBackup 7.6 and later does not support the NetBackup-Java Administration Console or the BAR GUI (Backup, Archive, and Restore Interface) on this platform.

Does it mean that Netbackup 7.6 doesnt support HPUX 11.11 or it does support but certain functions such as NB Java Console and BAR gui wont work on this platform?

What does the Minimum Netbackup Level actually means as my current HPUX machine is currently running NBU 6.5?

Please advise

Regards,

Aris.

Hello,

    I'm new to Backup Exec. Our office is planning on using BE to backup our data.

  We have two locations that will be running BE. We plan to replicate data in site 1 to site 2. In site 2, there is a different data set which we want to replicate to site 2. Is this possible using Backup Exec 2015? What are the requirements/ licenses? Is there a document regarding this setup?

Thank you.

Vincent

    I'm new to Backup Exec. Our office is planning to use BE15 to backup our data in two sites.

  We have two locations that will be running BE. We plan to replicate data in site 1 to site 2. In site 2, there is a different data set which we want to replicate to site 1. Is this possible using Backup Exec 2015?

What are the required licenses for this setup? Someone told me that we need Enterprise Server Option and Optimized Dedupe Option. How about the licenses for the agents?

Thanks,

Vincent

Hello i have replaced the cartridges (2 are cleaning) in BE 2010 R3 (Tandberg T40, all labeled)

Now i only see 37 cartridges and not 40 in backup exec. I tried to assign the 3 ones at partition 1 in the T40 but still see 37 in BE.

Sometimes labels don't correspond in BE (wrong labels/slots) to what i see in the T40 (right labels/slots),

Any help would be appreciated.

Thanks

Has anyone found a way to create a view that would be based on the policy type.  Such as a view that contain all sql policies or all exchange policies?

Hi,

We developed a problem with our tape library and then discovered it is no longer supported so until we get a replacement I want backup data to disk.

Would someone please be kind enough to provide detailed instructions on how to create disk based backup in Netbackup 6.5?  Will I need another license to create disk based backuop?  Also, I have been searching for the Administrator's guide but all the articles relating to the Admin guide do not contain a link to the download.

Thanks!

Barry

We are going through an Audit and I need to show the backup logs for 3 servers i backup with Netbackup for the last 3 months . Any idea how i can do this from ops center . cannot see any out of the box reports in there . I am using Ops center 7.6.0.4

Hi there,

We're attempting to do a restore of some data that is stored on tape.

When I run the catalog the backup exec engine is crashing.

When I look in the event logs I see the following

Faulting application name: bengine.exe, version: 13.0.5204.1270, time stamp: 0x52c730ee
Faulting module name: ntdll.dll, version: 6.1.7601.18869, time stamp: 0x556366f2
Exception code: 0xc0000374
Fault offset: 0x00000000000bfc22
Faulting process id: 0x52c
Faulting application start time: 0x01d0d9edf23795b0
Faulting application path: C:\Program Files\Symantec\Backup Exec\bengine.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: c5863940-45ea-11e5-a826-0017a4779c38

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: bengine.exe
P2: 13.0.5204.1270
P3: 52c730ee
P4: StackHash_4a55
P5: 6.1.7601.18869
P6: 556366f2
P7: c0000374
P8: 00000000000bfc22
P9:
P10:

Attached files:
C:\Users\BackupExec\AppData\Local\Temp\WER9D9A.tmp.appcompat.txt
C:\Users\BackupExec\AppData\Local\Temp\WERA162.tmp.WERInternalMetadata.xml
C:\Users\BackupExec\AppData\Local\Temp\WERA173.tmp.hdmp
C:\Users\BackupExec\AppData\Local\Temp\WERB62C.tmp.mdmp

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_bengine.exe_ab508b8724b7d4c85297735bad97b79f6c0c2_cab_8bb8b6f4

Analysis symbol:
Rechecking for solution: 0
Report Id: d5d1b870-45d5-11e5-a826-0017a4779c38
Report Status: 4

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

and

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Backup Exec Alert: Job Failed
(Server: "$ServerName") (Job: "Catalog 00080") Catalog 00080 -- The job failed with the following error: The Backup Exec job engine system service is not responding.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

The contents of the file in that above directory are

Version=1
EventType=APPCRASH
EventTime=130844046353960000
ReportType=2
Consent=1
ReportIdentifier=c5863941-45ea-11e5-a826-0017a4779c38
IntegratorReportIdentifier=c5863940-45ea-11e5-a826-0017a4779c38
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=bengine.exe
Sig[1].Name=Application Version
Sig[1].Value=13.0.5204.1270
Sig[2].Name=Application Timestamp
Sig[2].Value=52c730ee
Sig[3].Name=Fault Module Name
Sig[3].Value=StackHash_4a55
Sig[4].Name=Fault Module Version
Sig[4].Value=6.1.7601.18869
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=556366f2
Sig[6].Name=Exception Code
Sig[6].Value=c0000374
Sig[7].Name=Exception Offset
Sig[7].Value=00000000000bfc22
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.400.8
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=4a55
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=4a5521134910a34ea325206f9bc2e72c
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=2f0c
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=2f0c9f6da421fd78e0ca517007348019
UI[2]=C:\Program Files\Symantec\Backup Exec\bengine.exe
UI[5]=Check online for a solution (recommended)
UI[6]=Check for a solution later (recommended)
UI[7]=Close
UI[8]=Backup Exec Job Engine stopped working and was closed
UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.
UI[10]=&Close
LoadedModule[0]=C:\Program Files\Symantec\Backup Exec\bengine.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Program Files\Symantec\Backup Exec\serdll.dll
LoadedModule[5]=C:\Windows\system32\USER32.dll
LoadedModule[6]=C:\Windows\system32\GDI32.dll
LoadedModule[7]=C:\Windows\system32\LPK.dll
LoadedModule[8]=C:\Windows\system32\USP10.dll
LoadedModule[9]=C:\Windows\system32\msvcrt.dll
LoadedModule[10]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[11]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[12]=C:\Windows\system32\RPCRT4.dll
LoadedModule[13]=C:\Windows\system32\ole32.dll
LoadedModule[14]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[15]=C:\Program Files\Symantec\Backup Exec\BeXML.dll
LoadedModule[16]=C:\Program Files\Symantec\Backup Exec\beclass_mini.dll
LoadedModule[17]=C:\Windows\system32\WSOCK32.dll
LoadedModule[18]=C:\Windows\system32\WS2_32.dll
LoadedModule[19]=C:\Windows\system32\NSI.dll
LoadedModule[20]=C:\Windows\system32\MPR.dll
LoadedModule[21]=C:\Windows\system32\NETAPI32.dll
LoadedModule[22]=C:\Windows\system32\netutils.dll
LoadedModule[23]=C:\Windows\system32\srvcli.dll
LoadedModule[24]=C:\Windows\system32\wkscli.dll
LoadedModule[25]=C:\Windows\system32\SAMCLI.DLL
LoadedModule[26]=C:\Windows\system32\LOGONCLI.DLL
LoadedModule[27]=C:\Windows\system32\VERSION.dll
LoadedModule[28]=C:\Windows\system32\ACTIVEDS.dll
LoadedModule[29]=C:\Windows\system32\adsldpc.dll
LoadedModule[30]=C:\Windows\system32\WLDAP32.dll
LoadedModule[31]=C:\Windows\system32\ATL.DLL
LoadedModule[32]=C:\Windows\system32\SHELL32.dll
LoadedModule[33]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[34]=C:\Program Files\Symantec\Backup Exec\becluster.dll
LoadedModule[35]=C:\Windows\system32\PSAPI.DLL
LoadedModule[36]=C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_88e41e092fab0294\MSVCR80.dll
LoadedModule[37]=C:\Windows\WinSxS\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_88e41e092fab0294\MSVCP80.dll
LoadedModule[38]=C:\Program Files\Symantec\Backup Exec\besocket.dll
LoadedModule[39]=C:\Windows\system32\iphlpapi.dll
LoadedModule[40]=C:\Windows\system32\WINNSI.DLL
LoadedModule[41]=C:\Program Files\Symantec\Backup Exec\bestdutl.dll
LoadedModule[42]=C:\Windows\system32\MSWSOCK.DLL
LoadedModule[43]=C:\Program Files\Symantec\Backup Exec\BECRYPTO.DLL
LoadedModule[44]=C:\Program Files\Symantec\Backup Exec\catxml.dll
LoadedModule[45]=C:\Program Files\Symantec\Backup Exec\vxACE_3I.dll
LoadedModule[46]=C:\Program Files\Symantec\Backup Exec\vxTAO_3I.dll
LoadedModule[47]=C:\Program Files\Symantec\Backup Exec\vxTAO_IORTable_3I.dll
LoadedModule[48]=C:\Program Files\Symantec\Backup Exec\vxTAO_PortableServer_3I.dll
LoadedModule[49]=C:\Windows\system32\IMM32.DLL
LoadedModule[50]=C:\Windows\system32\MSCTF.dll
LoadedModule[51]=C:\PROGRA~2\Sophos\SOPHOS~1\SOPHOS~2.DLL
LoadedModule[52]=C:\Windows\System32\wshtcpip.dll
LoadedModule[53]=C:\Windows\System32\wship6.dll
LoadedModule[54]=C:\Program Files\Symantec\Backup Exec\beclass.dll
LoadedModule[55]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[56]=C:\Windows\system32\comdlg32.dll
LoadedModule[57]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18837_none_a4d981ff711297b6\COMCTL32.dll
LoadedModule[58]=C:\Windows\system32\DNSAPI.dll
LoadedModule[59]=C:\Program Files\Symantec\Backup Exec\vxicuuc24.dll
LoadedModule[60]=C:\Program Files\Symantec\Backup Exec\vxicudt24l.dll
LoadedModule[61]=C:\Program Files\Symantec\Backup Exec\VXCRYPTO.dll
LoadedModule[62]=C:\Program Files\Symantec\Backup Exec\VXSSL.dll
LoadedModule[63]=C:\Windows\system32\clusapi.dll
LoadedModule[64]=C:\Windows\system32\cryptdll.dll
LoadedModule[65]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[66]=C:\Program Files\Symantec\Backup Exec\engine_EN.dll
LoadedModule[67]=C:\Program Files\Symantec\Backup Exec\bemsdk.dll
LoadedModule[68]=C:\Program Files\Symantec\Backup Exec\libvxSigComp2.dll
LoadedModule[69]=C:\Windows\system32\rasadhlp.dll
LoadedModule[70]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[71]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[72]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[73]=C:\Windows\system32\rsaenh.dll
LoadedModule[74]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[75]=C:\Program Files\Symantec\Backup Exec\ipvlapi.dll
LoadedModule[76]=C:\Program Files\Symantec\Backup Exec\DeviceIo.dll
LoadedModule[77]=C:\Program Files\Symantec\Backup Exec\bescsicap.dll
LoadedModule[78]=C:\Program Files\Symantec\Backup Exec\python24.dll
LoadedModule[79]=C:\Program Files\Symantec\Backup Exec\libstsapi.dll
LoadedModule[80]=C:\Program Files\Symantec\Backup Exec\libsts.dll
LoadedModule[81]=C:\Program Files\Symantec\Backup Exec\libsthapi.dll
LoadedModule[82]=C:\Program Files\Symantec\Backup Exec\libsth.dll
LoadedModule[83]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[84]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[85]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[86]=C:\Program Files\Symantec\Backup Exec\becatsrv.dll
LoadedModule[87]=C:\Program Files\Symantec\Backup Exec\catcommon.dll
LoadedModule[88]=C:\Program Files\Symantec\Backup Exec\catshare.dll
LoadedModule[89]=C:\Program Files\Symantec\Backup Exec\catindex.dll
LoadedModule[90]=C:\Program Files\Symantec\Backup Exec\segodbc.dll
LoadedModule[91]=C:\Windows\system32\ODBC32.dll
LoadedModule[92]=C:\Program Files\Symantec\Backup Exec\synthetic.dll
LoadedModule[93]=C:\Program Files\Symantec\Backup Exec\catupgrade.dll
LoadedModule[94]=C:\Program Files\Symantec\Backup Exec\dbutil.dll
LoadedModule[95]=C:\Program Files\Symantec\Backup Exec\bebsdu.dll
LoadedModule[96]=C:\Program Files\Symantec\Backup Exec\bedscomn.dll
LoadedModule[97]=C:\Windows\system32\DSROLE.DLL
LoadedModule[98]=C:\Program Files\Symantec\Backup Exec\BeCatDrv.dll
LoadedModule[99]=C:\Windows\system32\odbcint.dll
LoadedModule[100]=C:\Program Files\Symantec\Backup Exec\BECATDRV_EN.dll
LoadedModule[101]=C:\Program Files\Symantec\Backup Exec\BeCatSrv_EN.dll
LoadedModule[102]=C:\Program Files\Symantec\Backup Exec\ImageBasedFHPlugin.DLL
LoadedModule[103]=C:\Program Files\Symantec\Backup Exec\LegacyBEPlugin.DLL
LoadedModule[104]=C:\Program Files\Symantec\Backup Exec\BEImage.DLL
LoadedModule[105]=C:\Program Files\Symantec\Backup Exec\DynamicQueryPlugin.DLL
LoadedModule[106]=C:\Program Files\Symantec\Backup Exec\OracleFHPlugin.DLL
LoadedModule[107]=C:\Program Files\Symantec\Backup Exec\RemoteFHQueryPlugin.DLL
LoadedModule[108]=C:\Program Files\Symantec\Backup Exec\DB2FHPlugin.DLL
LoadedModule[109]=C:\Program Files\Symantec\Backup Exec\NdmpFHPlugin.DLL
LoadedModule[110]=C:\Program Files\Symantec\Backup Exec\libcatalog.dll
LoadedModule[111]=C:\Program Files\Symantec\Backup Exec\libbasictemplate.dll
LoadedModule[112]=C:\Program Files\Symantec\Backup Exec\THEFHPlugin.DLL
LoadedModule[113]=C:\Program Files\Symantec\Backup Exec\THEFH_LibBasicTemplate.dll
LoadedModule[114]=C:\Program Files\Symantec\Backup Exec\THEFH_LibCommon.dll
LoadedModule[115]=C:\Program Files\Symantec\Backup Exec\THEFH_LibCatalog.dll
LoadedModule[116]=C:\Program Files\Symantec\Backup Exec\ArchiveQueryPlugin.DLL
LoadedModule[117]=C:\Windows\system32\bcrypt.dll
LoadedModule[118]=C:\Windows\system32\bcryptprimitives.dll
LoadedModule[119]=C:\Windows\system32\SQLSRV32.dll
LoadedModule[120]=C:\Windows\system32\CRYPT32.dll
LoadedModule[121]=C:\Windows\system32\MSASN1.dll
LoadedModule[122]=C:\Windows\system32\sqlsrv32.rll
LoadedModule[123]=C:\Windows\system32\SspiCli.dll
LoadedModule[124]=C:\Windows\system32\odbccp32.dll
LoadedModule[125]=C:\Windows\system32\DBNETLIB.DLL
LoadedModule[126]=C:\Windows\system32\security.dll
LoadedModule[127]=C:\Windows\system32\SECUR32.DLL
LoadedModule[128]=C:\Windows\system32\credssp.dll
LoadedModule[129]=C:\Windows\system32\msv1_0.DLL
LoadedModule[130]=C:\Windows\system32\ntdsapi.dll
LoadedModule[131]=C:\Windows\system32\schannel.DLL
LoadedModule[132]=C:\Windows\system32\ncrypt.dll
LoadedModule[133]=C:\Windows\system32\netbios.dll
LoadedModule[134]=C:\Program Files\Symantec\Backup Exec\ndmpcomm.dll
LoadedModule[135]=C:\Program Files\Symantec\Backup Exec\benetapi.dll
LoadedModule[136]=C:\Program Files\Symantec\Backup Exec\benetutl.dll
LoadedModule[137]=C:\Program Files\Symantec\Backup Exec\benettcp.dll
LoadedModule[138]=C:\Windows\System32\msxml6.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Backup Exec Job Engine
AppPath=C:\Program Files\Symantec\Backup Exec\bengine.exe

I read the following TECH article https://support.symantec.com/en_US/article.TECH212... but it doesn't apply since we don't have the "Use storage media-based catalogs" selected.

Any thoughts on where to take this?

Backup Media server OS: Suse Linux

Backup Media server: njhp001

Netbackup Version on Backup media server: 7.5.0.7

VCenter Version: 5.1.2

VM OS: Windows 2008

VM name: Backup_Testing

We are trying to backup VM using SAN transport mode and backup is failing with SC 71. Backup Selection is ALL_LOCAL_DRIVE, Policy Type: VMWare.

LUN has been zoned to backup media server and is visible (not mounted)

However, when tried the backup using NBD, backup wwas successful.

___________________________________________

1. File List for the failed job:

FIS_VM_BI_ATTRS_FILE=/online_util/fi_cntl/bpfis.fim.Backup_Testing_1439947668.1.0.NBU_DATA.xml
BACKUP /usr/openv/netbackup/online_util/fi_cntl/bpfis.fim.Backup_Testing_1439947668.1.0.NBU_DATA.xml USING rootfs OPTIONS:FITYPE=MIRROR,MNTPOINT=/,FSTYPE=ext3

___________________________________________

___________________________________________

2. Job details:

08/19/2015 03:56:12 - Info bpbrm (pid=22359) Backup_Testing is the host to backup data from
08/19/2015 03:56:12 - Info bpbrm (pid=22359) reading file list from client
08/19/2015 03:56:12 - Info bpbrm (pid=22359) starting bpbkar on client
08/19/2015 03:56:12 - Info bpbkar (pid=22366) Backup started
08/19/2015 03:56:12 - Info bpbrm (pid=22359) bptm pid: 22367
08/19/2015 03:56:12 - Info bptm (pid=22367) start
08/19/2015 03:56:13 - Info bptm (pid=22367) using 65536 data buffer size
08/19/2015 03:56:13 - Info bptm (pid=22367) using 30 data buffers
08/19/2015 03:56:13 - Info bptm (pid=22367) start backup
08/19/2015 03:56:13 - Info bptm (pid=22367) Waiting for mount of media id P20277 (copy 1) on server njhp001.
08/19/2015 03:56:14 - Info bpbrm (pid=22359) from client Backup_Testing: TRV - Cannot process path [/usr/openv/netbackup/online_util/fi_cntl/bpfis.fim.Backup_Testing_1439947668.1.0.NBU_DATA.xml]: [No such file or directory]. Skipping
08/19/2015 03:56:15 - Error bptm (pid=22367) media manager terminated during mount of media id P20277, possible media mount timeout
08/19/2015 03:56:17 - Error bptm (pid=22367) media manager terminated by parent process
08/19/2015 03:56:20 - Info bpbkar (pid=0) done. status: 71: none of the files in the file list exist
08/19/2015 06:58:39 - Info nbjm (pid=8953) starting backup job (jobid=1195042) for client Backup_Testing, policy VMBackup_SAN_Test, schedule Full
08/19/2015 06:58:40 - estimated 0 kbytes needed
08/19/2015 06:58:40 - Info nbjm (pid=8953) started backup (backupid=Backup_Testing_1439947719) job for client Backup_Testing, policy VMBackup_SAN_Test, schedule Full on storage unit NJHP001_LTO
08/19/2015 06:58:40 - started process bpbrm (pid=22359)
08/19/2015 06:58:41 - connecting
08/19/2015 06:58:41 - connected; connect time: 0:00:00
08/19/2015 06:58:42 - mounting P20277
08/19/2015 06:58:49 - end writing
none of the files in the file list exist  (71)
___________________________________________________

___________________________________________________

3. Output of listing of the path in file list at Backup media server (njhp001):

njhp001:/usr/openv/netbackup/online_util/fi_cntl # ls -l
total 4516
-rw-rw-rw- 1 root root     284 Aug 18 18:26 Backup_Testing_1439947668_copy1.lock
-rw-r--r-- 1 root root   20332 Aug 13 19:23 bpfis.fim.Backup_Testing_1439519154.1.0.VM_ObjInfoXML.xml
-rw-r--r-- 1 root root   20332 Aug 13 20:28 bpfis.fim.Backup_Testing_1439523060.1.0.VM_ObjInfoXML.xml
-rw-r--r-- 1 root root   20332 Aug 13 20:55 bpfis.fim.Backup_Testing_1439524657.1.0.VM_ObjInfoXML.xml
-rw-r--r-- 1 root root    2301 Aug 18 18:26 bpfis.fim.Backup_Testing_1439947668.1.0
-rw-r--r-- 1 root root    1841 Aug 18 18:26 bpfis.fim.Backup_Testing_1439947668.1.0.NBU_DATA.xml
-rw-r--r-- 1 root root   22568 Aug 18 18:25 bpfis.fim.Backup_Testing_1439947668.1.0.VM_ObjInfoXML.xml
-rw-r--r-- 1 root root     208 Aug 18 18:26 bpfis.fim.Backup_Testing_1439947668.1.0.changeid.xml
-rw-r--r-- 1 root root  548061 Aug 18 16:52 uspnj615.music.wmgis.com.xml
-rw-r--r-- 1 root root  576181 Aug 18 16:52 uspnj615.music.wmgis.comhost.xml
-rw-r--r-- 1 root root  210450 Aug 18 16:51 uspnj622.music.wmgis.com.xml
-rw-r--r-- 1 root root  258515 Aug 18 16:51 uspnj622.music.wmgis.comhost.xml
-rw-r--r-- 1 root root 1284394 Aug 18 16:51 uspnj666.music.wmgis.com.xml
-rw-r--r-- 1 root root 1493756 Aug 18 16:52 uspnj666.music.wmgis.comhost.xml
-rw-r--r-- 1 root root   35062 Aug 18 16:52 vcbnames_uspnj615.music.wmgis.com_Any
-rw-r--r-- 1 root root   13243 Aug 18 16:51 vcbnames_uspnj622.music.wmgis.com_Any
-rw-r--r-- 1 root root   85775 Aug 18 16:52 vcbnames_uspnj666.music.wmgis.com_Any
____________________________________________________

4. bpfis logs are attached.

Let me know if you need any more details.

Thanks !!!

Exchange 2010 GRT Backups have Stopped working after i upgraded backupexec 2014 sp1 to sp2 hot fix 227745.

My case number is alreadyw ith Symantec but it has not bee solved yet. i have already pushed the latest agent to exchange server then uninstalled it reboot it and then reinstalled and rebooted which didn't work.

Backup- 
V-79-57344-33928 - Snapshot Technology: Initialization failure on: "\\\Microsoft Information Store\Database". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS).

Snapshot technology error (0xE0008488): Access is denied.

Check the Windows Event Viewer for details.

V-79-57344-33928 - Snapshot Technology: Initialization failure on: "\\ip\Microsoft Information Store\database". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS).

Snapshot technology error (0xE0008488): Access is denied.

AND

V-79-57344-65246 - A failure occurred opening an object.

V-79-57344-65246 - A failure occurred opening an object.

When  i try to run vmware backup it says 

Backup- VMVCB::\\ip address\VCGuestVm\(DC)(DC)\vm\IT\servername

V-79-57344-38727 - Backup Exec was unable to collect the necessary metadata for virtual machine '\(name"to restore individual application items. You cannot perform GRT-enabled restores of application data from this backup.

I really need these restores to be working and this is very urgent.

Any help will be really appreciated

Windows 2008r2 Master and Media server running Netbackup 7.6.0.4

Hello all.

I made a bit of a rookie mistake today. I was running low on DataDomain storage, so I was running some manual cleanup, and accidentally expired an image that I really need to get back. My question is, shouldnt the phase 1 and 2 import process in Netbackup essientially be the same as you would perform from tape media, but instead of selecting a tape ID, you point to your disk storage unit? As soon as I realized what I had done, I disabled cleaning on the device, to stop it from starting, and possibly clearing the expired image. Doing a search online, I see a LOT of image imports for tape media, but I didnt see anything for disk. I have tried, and the phase 1 process ran for 6 hours, and completed. Then, when I go to run phase 2, I get the "no images are ready for phase 2 import" message. Any help would be greatly appreciated.

Thanks all.

Todd

Hello Folks,

I have been trying to configure BLAT for catalog DR recovery email notifications unsuccessfully multiple times. :(

Please guide me where am I doing wrong.

Master Server: Windows 2008 R2 SP1 x64-bit

NetBackup version : 7.6.1.2

Blat version: blat324_64.full.zip

==================================================================================

Have been following the below tech-note, copied the blat.exe file to C:\Windows\System32\ folder and finding myself stuck up on step no.4 repeatedly. Please assist.

https://support.symantec.com/en_US/article.TECH24110.html

Below is the error message that I have been receiving.

==================================================================================

C:\Windows\System32>Blat –install exchange.abcd.com.yy backup.support@abcd.com.yy
Blat v3.2.4 (build : Feb 24 2015 21:30:17)
64-bit Windows, Full, Unicode

Blat saw and processed these options, and was confused by the last one...
    exchange.abcd.com.yy
Do not understand argument: exchange.abcd.com.yy
Windows console utility to send mail via SMTP or post to usenet via NNTP
by P.Mendes,M.Neal,G.Vollant,T.Charron,T.Musson,H.Pesonen,A.Donchey,C.Hyde
  http://www.blat.net
syntax:
  Blat <filename> -to <recipient> [optional switches (see below)]

  Blat -SaveSettings -f <sender email addy> -server <server addr>
       [-port <port>] [-try <try>] [-profile <profile>]
       [-u <login id>] [-pw <password>]
  or
  Blat -install <server addr> <sender's addr> [<try>[<port>[<profile>]]] [-q]

  Blat -profile [-delete | "<default>"] [profile1] [profileN] [-q]
  Blat -h

C:\Windows\System32>

=================================================================================

I have tried with both hostname and IP address of the exchange server but still getting the same error saying  "Blat saw and processed these options, and was confused by the last one...followed by IP-address/exchange server name" 

Have tried with small cases blat -install too, still the same.

Telnet to SMTP port 25 on Exchange server from Master Server is working fine.

Forward and reverse lookup for exchange server hostname and ip address is working fine. 

Please suggest how and where to proceed now.

=================================================================================

Hello all, So I have an existing 7.6.1.1 env pointing to a DD via OST (which replicates to a another DD through SLP).

Prod (10.xx.xx.xx)

Existing (20.xx.xx.xx) 

Backup (30.xx.xx.xx)

Customer is wanting a dedicated backup. I am looking to either move the master, media, and DD over to the new dedicated backup network or to build a new master, existing media , and DD on the existing network. (let's assume all routing is configured and in-place as needed)

Current Master , Media, and DD all dual pathed on Prod & Existing networks.

My question is, can i stand up a new master server in the backup network, using the same media server to point to the same DD (using same mtree).

My initial thought is that I will need to move to swap Prod IP and Existing IP on media around, then Existing IP becomes the new Backup interface.