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Code = 6: the backup failed to back up the requested files

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I need a solution

Hello Folks! I need some help!

I have a problem in my Netbackup environment. The error that occurs is to an SAP server. Below details LOG with the error:

 

15/01/2014 15:48:58 - Info nbjm(pid=3920) requesting MEDIA_SERVER_WITH_ATTRIBUTES resources from RB for backup job (jobid=116403, request id:{CE49D22F-DCFB-4E18-A09D-7A6711DC75A8})  
15/01/2014 15:48:58 - requesting resource srv03-hcart-robot-tld-1
15/01/2014 15:48:58 - requesting resource srv03.grupomaggi.corp.NBU_CLIENT.MAXJOBS.sapxip
15/01/2014 15:48:58 - requesting resource srv03.grupomaggi.corp.NBU_POLICY.MAXJOBS.sapxip-db2-xip_database
15/01/2014 15:48:58 - granted resource srv03.grupomaggi.corp.NBU_CLIENT.MAXJOBS.sapxip
15/01/2014 15:48:58 - granted resource srv03.grupomaggi.corp.NBU_POLICY.MAXJOBS.sapxip-db2-xip_database
15/01/2014 15:48:58 - granted resource srv03-hcart-robot-tld-1
15/01/2014 15:48:58 - estimated 0 Kbytes needed
15/01/2014 15:48:58 - Info nbjm(pid=3920) started backup job for client sapxip, policy sapxip-db2-xip_database, schedule Diario-Schedule on storage unit srv03-hcart-robot-tld-1
15/01/2014 15:48:58 - started process bpbrm (3836)
15/01/2014 15:49:02 - Info bpbrm(pid=3836) sapxip is the host to backup data from     
15/01/2014 15:49:02 - Info bpbrm(pid=3836) reading file list from client        
15/01/2014 15:49:02 - connecting
15/01/2014 15:49:03 - Info bpbrm(pid=3836) starting bphdb on client         
15/01/2014 15:49:03 - Info bphdb(pid=17712) Backup started           
15/01/2014 15:49:03 - connected; connect time: 00:00:01
15/01/2014 15:49:04 - Info bphdb(pid=17712) Processing /usr/openv/netbackup/scripts/db2_backup_online.sh           
15/01/2014 15:49:04 - Info bphdb(pid=17712) Waiting for the child status        
15/01/2014 15:49:21 - Error bpbrm(pid=3836) from client sapxip: ERR - Script exited with status = 4 <archive file removal failed>
15/01/2014 15:49:21 - Error bpbrm(pid=3836) from client sapxip: ERR - bphdb exit status = 6: the backup failed to back up the requested files
15/01/2014 15:49:23 - end writing
15/01/2014 15:49:28 - Info bphdb(pid=17712) done. status: 6: the backup failed to back up the requested files
the backup failed to back up the requested files(6)


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