Backup Exec 2010 Ubuntu flat file backup

I have Symantec Backup Exec 2010 on XP x64.   I had to reinstall it because the master db failed.   I can backup my Windows 7 and XP x64 with RAWS x64 agent.   I can't backup my ubuntu 13.04 box \var and \www directories.  It worked fine last week before the crash.   I can see \var and \www with my user just fine.   I get a agent error.   All I want to do is backup the two directories only.   My user Michael can see \var and \www but BE 2010 wants the agent that never worked.   I was able to get around it but forget how.   I setup Ubuntu\var and Ubuntu\www in BE2010 under user selections.