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VM backup of SQL server breakes Log backup sequence

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I need a solution

Hi,

Here's my scenario:

Backup exec 2010 R3 SP3.

Everyday (inc. weekends) at 05:00 AM we're having a full backup of the databases of 6 SQL servers, and after that we do a log backup every 5 hours (one job with a selection list of all the DBs on all SQL server).

All SQL servers are on Windows 2003 except one which is on Windows 2008 (computer name: SQL9).

Every Friday at 15:00 I have a job that takes a VM backup of all those SQL. The job is defined to use AOFO with Microsoft Shadow Copy.

The Log backup on 13:00 is successful but the Log backup on 17:00 always fails to backup the DBs on SQL9, saying:

The Backup Exec SQL Agent was not used to create the last full, differential, or log backup of this database. You must use the SQL Agent to run a full backup before you can run a differential backup or transaction log backup

I tried to exclude SQL9 from this job and created a seperate job for him without the AOFO, but still same problem.

On the SQL server logs I see that the VM backup realy backed up all the DBs.

I don't understand why is happaning only with one SQL server and not with the rest? What is the difference between them?

Thank you 


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