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BE2010R3 supported USB disks

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I need a solution

I'm trying to switch us from tape to USB drives and keep running into the situation where the job goes to Queued but never actually runs.  I can inventory successfully. I spent quite a bit of time with Symantec support who eventually decided the problem is that my drives (Seagate) are not on the supported list.  But then I read KB items where others are using WD drives, which are also not on the supported list.  So, my question is just how critical is the brand/model of USB drive to be successful?  Anyone using Seagate drives?


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