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Most of the Windows 2008/2012 file servers backup fails with code 24/13

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Hi Team,

We have most of the clients (Windows 2008/2012 ) which acts as file server fails with code 13 / 24.

only specific large drives get affected of all the servers. every time we need to resume the job to take it till completion.

12/04/2015 00:11:00 - Info bpbrm (pid=27793) starting bpbkar on client
12/04/2015 00:11:00 - connected; connect time: 0:00:00
12/04/2015 00:11:40 - Info bpbkar (pid=7312) Backup started
12/04/2015 00:11:40 - Info bpbrm (pid=27793) bptm pid: 27850
12/04/2015 00:11:40 - Info bpbkar (pid=7312) change time comparison:<disabled>
12/04/2015 00:11:40 - Info bpbkar (pid=7312) archive bit processing:<enabled>
12/04/2015 00:11:41 - Info bptm (pid=27850) start
12/04/2015 00:11:41 - Info bptm (pid=27850) using 262144 data buffer size
12/04/2015 00:11:41 - Info bpbkar (pid=7312) not using change journal data for <M:\>: not enabled
12/04/2015 00:11:41 - Info bptm (pid=27850) using 30 data buffers
12/04/2015 00:11:43 - Info bptm (pid=27850) start backup
12/04/2015 00:11:44 - Info bptm (pid=27850) backup child process is pid 27886
12/04/2015 00:11:44 - begin writing
12/04/2015 03:40:20 - Critical bpbrm (pid=27793) from client xxxxxxx-bk: FTL - socket write failed
12/04/2015 03:41:14 - Error bptm (pid=27850) media manager terminated by parent process
12/04/2015 03:41:40 - Info bpbkar (pid=7312) done. status: 24: socket write failed
12/04/2015 03:41:40 - end writing; write time: 3:29:56
socket write failed  (24)

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12/03/2015 16:28:11 - Warning bpbrm (pid=10947) from client xxxxxx: WRN - can't open file: M:\Merchandising\Toys & General Merch\Raj\Template\~$Zone Tempelate.xlsx (WIN32 32: The process cannot access the file because it is being used by another process. )
12/03/2015 16:33:26 - Error bpbrm (pid=10947) socket read failed: errno = 104 - Connection reset by peer
12/03/2015 16:33:26 - Error bptm (pid=11099) system call failed - Connection reset by peer (at child.c.1306)
12/03/2015 16:33:49 - Error bptm (pid=11099) unable to perform read from client socket, connection may have been broken
12/03/2015 16:33:49 - Error bptm (pid=11077) media manager terminated by parent process
12/03/2015 16:36:20 - Error bpbrm (pid=10947) could not send server status message
12/03/2015 16:36:50 - Info bpbkar (pid=12148) done. status: 13: file read failed
12/03/2015 16:36:50 - end writing; write time: 21:32:39
file read failed  (13)

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