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Tape Drive issue - Tape Not Mounting

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I need a solution

Master server Version 7.5  (Redhat Linux)

Netapp Filer

Tap Libary SL 3000

Tape library is directly attached with Filer & 5 drives are zoned to this filer .

Out of 5 ,2 drives are not working and getting error 

DecodeMount: TLD(0) drive 1, Actual status: Unable to open drive
 tldd[25870]: TLD(0) DismountTape ****** from drive 1

When we do robtest ,Could see two drives with same SCSI addr and drive index.(might casuing this issue).

Should we need to change anything in Netbackup or this has to be changed at Library end & how.

drive 1 (addr 1000) access = 0 Contains Cartridge = yes
Source address = 2000 (slot 1)

drive 1 (addr 1000) access = 0 Contains Cartridge = yes

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