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Tape Drives are down

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I need a solution

Hello All,

We are using NBU 7.0 on W2K3, and the tape drives were went down, and i found some logs in eventvwr as below, could any one help me to know what was the RCA for this error, and when i tried to up the drive they cam eto normal state.

 

 

job Detailed status:

12/4/2013 3:00:07 AM - requesting resource TapeLibraryGroup1
12/4/2013 3:00:07 AM - requesting resource ie03nas004.NBU_CLIENT.MAXJOBS.ie03nas005
12/4/2013 3:00:07 AM - requesting resource ie03nas004.NBU_POLICY.MAXJOBS.NAS005_DRIVE_G
12/4/2013 3:00:07 AM - Error nbjm(pid=2984) NBU status: 830, EMM status: All compatible drive paths are down, but media is available
drive(s) unavailable or down(830)

 

 

Eventvwr logs

emmlib_UpdateDriveRuntime failed, status=258

TLD(1) key = 0x4, asc = 0x81, ascq = 0x9e, UNKNOWN ERROR, KEY: 0x04, ASC: 0x81, ASCQ: 0x9E


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