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Backup Exec 11d/Server 2003 failing with 0xe0008445

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I need a solution

I've seen an number of posts with this error, and I believe it's occuring because an error received previously is waiting on a response and the job times out.  The previous error is an ODBC access error "possible lost connection to the database or unsuccessful access to catalog index in the database".  We haven't made any changes lately to our catalog/database, so perhaps I just need to delete the catalog and let it rebuild itself, but I'd like to set it so that the job doesn't terminate when the error goes unacknowledged.  Unfortunately, when I select "Configure Alert Categories" on the Alert tab, the "Automatically clear alter after XX minutes." selection is grayed out.  Any ideas how I can enable it?


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