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Backup Exec 2012 - Storage Device Goes Offline

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I need a solution

Hi All,

We've recently setup Backup Exec 2012 (fully up to date) on a virtual Server 2008 machine.

We have a number of servers with their own backup jobs all going to one Netgear NAS.

All but one of the backups is working perfectly fine, the oen that isn't seems to have an issue with the storage.

The backup is of a DFS server, all its data to the NAS which has its own share setup to store the backup.

At a random point in the job the storage goes offline, the job fails and the storage immediately comes back online.

We've tried running the debugger but can't see anything wrong, it fails due to a critical volume error and thats all (I expect if Backup Exec is losing connection it would flag this)

We've done a number of network tests and at no point is the server and NAS losing communication and this is only happening on this one job to this storage, setup exactly the same as the several other backup jobs.

Would anyone be able to assist with this?


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