We have some old (from 2010) backups created with Backup Exec 12.5 that I want to duplicate to newer tape format, plus I need to restore a handful of files from them. We're currently running Backup Exec 2014, fully patched. Unfortunately it's not working.
If I try to duplicate the backup sets from tape to disk, the Backup Exec Job Engine service crashes:
Faulting application name: bengine.exe, version: 14.1.1786.1103, time stamp: 0x54d50683
Faulting module name: bengine.exe, version: 14.1.1786.1103, time stamp: 0x54d50683
Exception code: 0xc0000005
Fault offset: 0x00000000005ac4c2
Faulting process id: 0xe58
Faulting application start time: 0x01d0c9534b90914b
Faulting application path: C:\Program Files\Symantec\Backup Exec\bengine.exe
Faulting module path: C:\Program Files\Symantec\Backup Exec\bengine.exe
Report Id: 0aac456d-354a-11e5-9fab-90b11c00b15c
If I try to restore files, it restores 0 files even though I've selected some to restore. It can read the catalog OK, but the backup is completely useless. I'm trying to duplicate & restore files and directories backed up from Windows Server 2003 to Windows Server 2008R2. The irony of this is that I can duplicate and restore a SQL Server backup set on this same tape without issues. It's roundabout since I need to duplicate it to disk then use an old version of Backup Exec to restore to an old version of SQL Server, but it works. So why don't the files restore?
Will upgrading to Backup Exec 2015 make anything better? Was thinking about doing that anyway...