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Lotus Notes Backup hang

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I need a solution

The backup intermittently hangs causing the Lotus notes domino to hang. The issue resolves when the NBU client services have been restarted. When restarted Domino will crash and come back within 10-15 mins. Sometimes domino services will start automatically or it needs a manual restart.

Notes has recorded error indicating NetBackup/bin/nblnagent64.exe has terminated abnormally.

This is not new install. The backup did not have this problem and issue appeared suddenly without any changes reported.

Issue noticed only during full backup. All are VM's.

NBU version- 7.6.0.3

Notes- 9.0.1


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