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Netbackup Vmware backup error 11 system called failed

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I need a solution

Hello All, 

I would like to ask for a suggestion. I am facing with a backup error on vmware. I am backing up 400 VMs but when i try to backup some of them i got the error 11 system call failed.  I have read lots of posts but none of them help me to solve this problem.

I am backing up over SAN.

I have review the netbackup  logs and i have identify this.

BPBKAR on the backup host ( Master/Media server on linux).

16:24:18.663 [31487] <4> bpbkar: INF - Snapshot mapping type: ON
16:24:18.664 [31487] <4> bpbkar: INF - Snapshot BLIB type: OFF
16:24:39.730 [31487] <4> bpbkar: INF - Found 3 virtual volume(s)
16:37:51.298 [31487] <8> bpbkar: FTL - cleanup() failed, status 11
16:37:51.324 [31487] <16> bpbkar: ERR - bpbkar FATAL exit status = 11: system call failed
16:37:51.324 [31487] <4> bpbkar: INF - EXIT STATUS 11: system call failed
16:37:51.329 [31487] <4> bpbkar: INF - setenv FINISHED=0
[netbackup@S01NETAGNPN01 bpbkar]$

BMRBM on the backup host ( Master/Media server on linux).

16:37:51.298 [31481] <32> bpbrm main: from client S01ANTVIRPN01: FTL - cleanup() failed, status 11
16:37:51.298 [31481] <2> set_job_details: Tfile (50851): LOG 1431380271 32 bpbrm 31481 from client S01ANTVIRPN01: FTL - cleanup() failed, status 11

16:37:51.298 [31481] <2> send_job_file: job ID 50851, ftype = 3 msg len = 91, msg = LOG 1431380271 32 bpbrm 31481 from client S01ANTVIRPN01: FTL - cleanup() failed, status 11

16:37:51.299 [31481] <4> db_error_add_to_file: from client S01ANTVIRPN01: FTL - cleanup() failed, status 11
16:37:51.324 [31481] <2> bpbrm main: client S01ANTVIRPN01 EXIT STATUS = 11: system call failed

VxMS on the backup host ( Master/Media server on linux).

Begin VxMS Session...
Logmask set to 0x04000000
Current Environment Variables
VFM_ROOT = /usr/openv
VFM_PRIVATE_ROOT = /usr/openv
VFM_MAP_API_LIB = NULL
VFM_MAP_DIR = NULL
VFM_UTIL_LIB = NULL
   05/11/2015 15:59:57 : getIndexFromPath:RvpNtfsFileSystem.cpp:2401 <ERROR> : Bytes transferred = 0
   05/11/2015 15:59:57 : readRegistry:RvpNtfsFileSystem.cpp:1918 <ERROR> : Index for registry not found
   05/11/2015 15:59:57 : resolveVolumesFromNtfs:RvpFileSystemMgr.cpp:2660 <ERROR> : Reading mounted devices from regirstry failed
   05/11/2015 16:13:51 : writeData:RvpFile.cpp:310 <ERROR> : Returning: 28
   05/11/2015 16:13:51 : readFileDataIntoTempFile:RvpNtfsFileSystem.cpp:2025 <ERROR> : Execption: VERIFY_LINUX
   05/11/2015 16:13:51 : openId:RvpFileSystemMgr.cpp:3551 <ERROR> : Invalid NTFS object
   05/11/2015 16:13:51 : openId:RvpFileSystemMgr.cpp:3619 <ERROR> : Returning: 3
   05/11/2015 16:13:51 : rvpMapOpenId:RvpCoordinator.cpp:692 <ERROR> : Returning: 3
   05/11/2015 16:13:51 : rvp_map_open_id:rvpntfs.cpp:570 <ERROR> : Returning: 3
   05/11/2015 16:13:51 : openId:RvpObject.cpp:195 <ERROR> : Returning: 3
   05/11/2015 16:13:51 : openVolume:VixGuest.cpp:3168 <ERROR> : Returning: 3
   05/11/2015 16:13:51 : openVolume:VixManager.cpp:511 <ERROR> : Returning: 3
   05/11/2015 16:13:51 : openId:VixManager.cpp:361 <ERROR> : Returning: 3
   05/11/2015 16:13:51 : vixMapOpenId:VixCoordinator.cpp:1027 <ERROR> : Returning: 3
   05/11/2015 16:13:51 : vix_map_open_id:libvix.cpp:1314 <ERROR> : Returning: 3


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