Agent Backup Exec for Linux doesn't see database instance

I have 2 instances on server. But backup exec see only one. And i can't to configure second instance to backup. 

Configuring the Oracle Agent
     Choose one of the following options:
     1. Add a new Oracle instance to protect
     2. Edit an existing Oracle instance
     3. Delete an existing Oracle instance
     4. View Oracle instance entries that have been added in the Remote Agent Utility
     5. Quit
     Please enter your selection: 1
     Select an Oracle instance to configure
          Entry 1. windsb
          Enter the number 0 to go back
     Enter your selection:

Oracle administrator said to me that status of both instances is good.