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Backup Exec 2014 Linux Agent issues

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I need a solution

Hi,

I use Backup Exec 2014 Linux Agent (VRTSralus) on a CentOS 7 Linux system.

I have 2 issues which need to be solved:

1) The job i've setted up to backup the Linux machine ends up with some exceptions.

The exceptions are related to files being skipped because the service wasn't unable to open them.

Following some logs from the job result

Unable to open the item \\192.168.1.1\[ROOT]/var/lib/mysql/ibdata1 - skipped.

Unable to open the item \\192.168.1.1\[ROOT]/var/lib/mysql/ib_logfile0 - skipped.

Unable to open the item \\192.168.1.1\[ROOT]/var/lib/mysql/ib_logfile1 - skipped.

There are also other exceptions in the job log related to files with extension *.ibd. with the same error, skipped.

To avoid this i tried to set up the VRTSralus agent to disable OFO modifying the following entry in the config file /etc/VRTSralus/ralus.cfg without any luck 

Software\Symantec\Backup Exec For Windows\Backup Exec\Engine\RALUS\DisableOFO=1

What to do to avoid these files from being skipped by the backup job?

2) The log file /var/VRTSralus/beremote.service.log is always empty

How to enable logging on the log file?

The Backup Exec Remote Agent is being started with the init script /etc/init.d/VRTSralus.init but no log is being write on the log file.

Thanks in advance for any help you can provide.


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