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Restore job hanging: Status: Running, Current Operation: Restore

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I need a solution

Earlier today I restored several files and the jobs ran successfully and went perfectly. However, now I started to select several other non-contiguous files to restore in our large directory structure and the restore jobs just hang there doing nothing.

Many times they sit there at zero files restored/0% and sometimes they jump ahead to 44% or 16% or something showing that it's restored several files but I can see that it hasn't restored those files and then it hangs at that percentage. I allowed the restore jobs to sit for 2 1/2 hours waiting for it to continue but I finally canceled them.

I also tried modifying them to restore to another location in case the destination it was attempting to go to was busy or something but that didn't work either.  Finally, I rebooted my 3600 appliance and still nothing.

I don't understand why it's taking so long. We do have a very large file structure and I'm trying to restore over top of the files that are there. Is it possible it's taking all this time to traverse the file structure?


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