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Unable to find NetBackup Backup

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I need a solution

Hi,

As i am completely new to Symantec NetBackup i will try to explain to my best effort.

One of our customers uses Symantec NetBackup 6.5.4 and they are we are having trouble restoring simple file data.
NetBackup is running on a Sun Solaris 10 machine and backs up a Windows 2003 Fileserver to a staging disk. After that the data gets duplicated to tape. the policy for this backup job is set for daily incremental and weekly full, however if i connect to the Windows Client and open te backup and restore client, the sessions which have ran in the past are not visible for restore. Even if i do a manual backup of this client, i can not find the same session in the "Restore from" pane in the backup and restore client.

What do i need to do to be able to restore files from this machine?

kind regards,

Jos Verhallen


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