Getting backup failure with error code 6 as VM machines is effected due to it.
Error says issue in opening snapshot using transport.
Some people recommend to check LUN mapping or to do vea rescan on media server. I donot have much knowledge on this.
Kindly help me as a step by step procudure to go through the issue.
02/26/2015 02:30:14 - Error bpbrm (pid=7832) Unsupported storage server type (DataDomain) - disabling Client Direct
02/26/2015 02:30:14 - Info bpbrm (pid=7832) DALAMGREPORT01 is the host to backup data from
02/26/2015 02:30:14 - Info bpbrm (pid=7832) reading file list for client
02/26/2015 02:40:37 - Info nbjm (pid=10211) starting backup job (jobid=5689578) for client DALAMGREPORT01, policy PROD_VMWARE_VW_Adhoc, schedule Differential-Inc
02/26/2015 02:40:37 - Info nbjm (pid=10211) requesting STANDARD_RESOURCE resources from RB for backup job (jobid=5689578, request id:{22D320DA-BD93-11E4-880E-0147167DF3E9})
02/26/2015 02:40:37 - requesting resource STU_DDR1_DALMEDIA4
02/26/2015 02:40:37 - requesting resource nbutx2.NBU_CLIENT.MAXJOBS.DALAMGREPORT01
02/26/2015 02:40:37 - requesting resource nbutx2.NBU_POLICY.MAXJOBS.PROD_VMWARE_VW_Adhoc
02/26/2015 02:40:37 - granted resource nbutx2.NBU_CLIENT.MAXJOBS.DALAMGREPORT01
02/26/2015 02:40:37 - granted resource nbutx2.NBU_POLICY.MAXJOBS.PROD_VMWARE_VW_Adhoc
02/26/2015 02:40:37 - granted resource MediaID=@aaae7;DiskVolume=ddr1_vw;DiskPool=DDR1_DP;Path=ddr1_vw;StorageServer=ddr1;MediaServer=dalmedia4
02/26/2015 02:40:37 - granted resource STU_DDR1_DALMEDIA4
02/26/2015 02:40:37 - estimated 2973012 kbytes needed
02/26/2015 02:40:37 - Info nbjm (pid=10211) started backup (backupid=DALAMGREPORT01_1424940037) job for client DALAMGREPORT01, policy PROD_VMWARE_VW_Adhoc, schedule Differential-Inc on storage unit STU_DDR1_DALMEDIA4
02/26/2015 02:40:38 - started process bpbrm (pid=6832)
02/26/2015 02:40:38 - Error bpbrm (pid=6832) Unsupported storage server type (DataDomain) - disabling Client Direct
02/26/2015 02:40:38 - Info bpbrm (pid=6832) DALAMGREPORT01 is the host to backup data from
02/26/2015 02:40:38 - Info bpbrm (pid=6832) reading file list for client
02/26/2015 02:40:38 - Info bpbrm (pid=6832) starting bpbkar32 on client
02/26/2015 02:40:38 - connecting
02/26/2015 02:40:39 - connected; connect time: 0:00:00
02/26/2015 02:40:40 - Info bpbkar32 (pid=9952) Backup started
02/26/2015 02:40:40 - Info bpbkar32 (pid=9952) archive bit processing:<enabled>
02/26/2015 02:40:40 - Info bptm (pid=6708) start
02/26/2015 02:40:40 - Info bptm (pid=6708) using 262144 data buffer size
02/26/2015 02:40:40 - Info bptm (pid=6708) setting receive network buffer to 1049600 bytes
02/26/2015 02:40:40 - Info bptm (pid=6708) using 30 data buffers
02/26/2015 02:40:43 - Info bptm (pid=6708) start backup
02/26/2015 02:40:44 - begin writing
02/26/2015 02:40:53 - Error bpbrm (pid=6832) from client DALAMGREPORT01: ERR - Error opening the snapshot disks using given transport mode: Status 23
02/26/2015 02:40:54 - Info bpbkar32 (pid=9952) bpbkar waited 0 times for empty buffer, delayed 0 times.
02/26/2015 02:40:59 - Error bpbrm (pid=6832) could not send server status message
02/26/2015 02:40:59 - Critical bpbrm (pid=6832) unexpected termination of client DALAMGREPORT01
02/26/2015 02:41:00 - Info bpbkar32 (pid=0) done. status: 6: the backup failed to back up the requested files
02/26/2015 02:41:00 - end writing; write time: 0:00:16
the backup failed to back up the requested files (6)