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NetBackup 7.5 SAP status 6

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I need a solution

when I start my SAP system backup following error appear can some help me ?

 Info bpbrm(pid=11076) starting bphdb on client         
2/18/2015 12:16:25 PM - Info bphdb(pid=25698) Backup started           
2/18/2015 12:16:25 PM - Info bphdb(pid=25698) Processing /oracle/scripts/sap_oracle/sap_online_backup           
2/18/2015 12:16:25 PM - Info bphdb(pid=25698) Waiting for the child status        
2/18/2015 12:16:25 PM - connected; connect time: 00:00:02
2/18/2015 12:16:30 PM - Error bpbrm(pid=11076) from client smpci001: ERR - Script exited with status = 3 <valid archive image produced, but no files deleted due to non-fatal problems>
2/18/2015 12:16:30 PM - Error bpbrm(pid=11076) from client smpci001: ERR - bphdb exit status = 6: the backup failed to back up the requested files
2/18/2015 12:16:31 PM - Error bpbrm(pid=11076) cannot send mail to
2/18/2015 12:16:32 PM - Info bphdb(pid=25698) done. status: 6: the backup failed to back up the requested files
2/18/2015 12:16:32 PM - end writing
the backup failed to back up the requested files(6)


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