Hi I have a new setup
with a physical tape library 4048 and a VTL emulated as ESL E-series and jobs to both get stuck at "mounting"
Netbackup 7.6.0.1 (windows 2012)
Below is the output I get from various commands before I configure the storage devices.
c:\Program Files\Veritas\Volmgr\bin>tpautoconf.exe -t
TPAC60 HP Ultrium 6-SCSI 23CW HU1338YDY9 1 0 0 0 Tape0 - -
TPAC60 HP Ultrium 6-SCSI 23CW HU1338YDW8 1 0 1 0 Tape1 - -
TPAC60 HP Ultrium 5-SCSI ED51 CZ134309V4 1 0 20 0 Tape2 - -
TPAC60 HP Ultrium 5-SCSI ED51 CZ134309V2 1 0 21 0 Tape3 - -
TPAC60 HP Ultrium 5-SCSI ED51 CZ134309V3 1 0 22 0 Tape4 - -
TPAC60 HP Ultrium 5-SCSI ED51 CZ134309V5 1 0 23 0 Tape5 - -
c:\Program Files\Veritas\Volmgr\bin>tpautoconf.exe -r
TPAC60 HP MSL G3 Series 8.60 MXA343Z0SD 1 0 1 1 Changer0 - -
TPAC60 HP ESL E-Series EL51 CZ13430B00 1 0 8 0 - - -
Output of scan
------------------------------------------------------------
Device Name : "Changer0"
Passthru Name: "Changer0"
Volume Header: ""
Port: 1; Bus: 0; Target: 1; LUN: 1
Inquiry : "HP MSL G3 Series 8.60"
Vendor ID : "HP "
Product ID : "MSL G3 Series "
Product Rev: "8.60"
Serial Number: "MXA343Z0SD"
WWN : ""
WWN Id Type : 0
Device Identifier: "HP MSL G3 Series MXA343Z0SD"
Device Type : SDT_CHANGER
NetBackup Robot Type: 8
Removable : Yes
Device Supports: SCSI-5
Number of Drives : 3
Number of Slots : 48
Number of Media Access Ports: 0
Drive 1 Serial Number : "HU1338YDW8"
Drive 2 Serial Number : "HU1338YDY9"
Drive 3 Serial Number : "HU1338YDY9"
Flags : 0x0
Reason: 0x0
------------------------------------------------------------
Device Name : ""
Passthru Name: ""
Volume Header: ""
Port: 1; Bus: 0; Target: 8; LUN: 0
Inquiry : "HP ESL E-Series EL51"
Vendor ID : "HP "
Product ID : "ESL E-Series "
Product Rev: "EL51"
Serial Number: "CZ13430B00"
WWN : ""
WWN Id Type : 0
Device Identifier: "HP ESL E-Series CZ13430B00"
Device Type : SDT_CHANGER
NetBackup Robot Type: 8
Removable : Yes
Device Supports: SCSI-3
Number of Drives : 4
Number of Slots : 96
Number of Media Access Ports: 1
Flags : 0x0
Reason: 0x0
Issue I am having is that while configuring devices the drives dont show as attached to the tape library and lists as standalone.I manually try and add the drives to each robot and seems to work only that during the backup test the job is stuck at mounting for VTL and MSL library.
Couple of things I noticed..
1) In the above output of scan the 2nd changer (VTL) doesnt show any device name or pass thru name..
Under device manager this shows up as unknown medium changer even though the drivers are installed and i cant seem to get it to change.
2) While configuring the MSL 4048 library using the device config wizrd in the box where it shows "review the devices netbackup has found" the MSL has an red X sign stating unusable. When i check the properties it shows "Illegal drive type in robot."
But this is a standard MSL 4048 HP tape library with LTO6 tape drives .
I dont see any hardware related errors in event logs.
Any suggestions..for both these issues ?
Thanks