V-79-57344-38749 - Backup Exec was unable to prepare Microsoft SQL resources for Granular Recovery Technology (GRT) operations

Afternoon,

I have a w2k8 r2 Hyper V Host with 3 Virtual Servers.  The VM's are also w2k8 r2 and each have a copy of SQL installed.  We have all the licenses required.

We have a backup job that backs up the host and the 3 virtual machines, it completes with exceptions.

The exception on 1 of the SQL databases is  "V-79-57344-38749 - Backup Exec was unable to prepare Microsoft SQL resources for Granular Recovery Technology (GRT) operations".

We can not restore the SQL database on this one virtual server without restoring the whole server and I can not understand why.

All the testing of credentials passes, SQL versions are all the same.. I'm at a bit of a loss.

Any advice appriciated.

Many thanks

Jon Buckley