take long time to backup restore

I've scheduled Linux server to backup using Backup Exec 2012. backing up process is running perfectly.

I'm having a requirment to restore data. then i followed restoring process. under what do you want to restore step i've choosed File and Folder Backup. after that it shows that Querying for data. now it's passed 24 hours also. is it possible or abnormal ?

please advise me.