Backup Exec 2014 V-Ray Licensing

Hi,

I have a customer who has the following setup:

• 2 x Hyper-V host servers (2 sockets each) - each running 5 VM's
• 1 x media server (1 socket)
• 2 x physical servers (2 sockets each)

They have purchased the following licences:

• 4 x V-Ray Tier A licences
• 2 x Agents for Windows

We are now seeing an issue where Backup Exec is reporting that it is 3 x V-Ray licences short and I can't figure out why. The V-Ray licences should cover, as far as I believe, the Media server, the 2 hosts and all the VM's. The extra 2 physical servers should be covered by the agents for windows, regardless of the number of sockets.

Has anyone got any idea as to why Backup Exec would be reporting this?

Thanks

Gary