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the restore failed to recover the requested files(5) - NDMP Restore

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I need a solution

Hello,

I'm trying to restore a single file from a NDMP backups done using Netbackup 6.5.6.

The restore is failing with the Error "the restore failed to recover the requested files(5)".

I have tried restoring it to the original\different location to the same filer as well as to another filer which is getting backed up on the same master backup server.

Below is the Restore Job Log

21/11/2014 14:36:58 - begin Restore
21/11/2014 14:36:59 - media BRU699 required
21/11/2014 14:36:59 - media BRU911 required
21/11/2014 14:36:59 - media BRU676 required
21/11/2014 14:36:59 - media BRU771 required
21/11/2014 14:36:59 - media BRU710 required
21/11/2014 14:36:59 - restoring image bbtflrbru01_1415997946
21/11/2014 14:37:01 - connecting
21/11/2014 14:37:01 - connected; connect time: 00:00:00
21/11/2014 14:37:01 - started process bptm (5804)
21/11/2014 14:37:02 - requesting resource BRU911
21/11/2014 14:37:03 - granted resource BRU911
21/11/2014 14:37:03 - granted resource HP.ULTRIUM3-SCSI.001
21/11/2014 14:37:04 - started process bptm (5804)
21/11/2014 14:37:04 - mounting BRU911
21/11/2014 14:37:55 - mounted; mount time: 00:00:51
21/11/2014 14:37:58 - positioning BRU911 to file 9
21/11/2014 14:38:48 - positioned BRU911; position time: 00:00:50
21/11/2014 14:38:49 - begin reading
21/11/2014 15:04:07 - Error ndmpagent(pid=5880) NDMP restore failed from path /vol/v_fs0035/q_fs0035       
21/11/2014 15:04:41 - end reading; read time: 00:25:52
21/11/2014 15:04:42 - Error bpbrm(pid=1320) socket read failed, An existing connection was forcibly closed by the remote host.  (10054)
21/11/2014 15:04:42 - Error bpbrm(pid=1320) removing rename file F:\Veritas\NetBackup\.rename.1320 on client bbtsrvbgs01 FAILED, status = -2  
21/11/2014 15:04:43 - restored image bbtflrbru01_1415997946 - (file read failed(13)); restore time 00:27:44
21/11/2014 15:04:43 - end Restore; elapsed time: 00:27:45
the restore failed to recover the requested files(5)
21/11/2014 15:04:48 - Error bpbrm(pid=1320) client restore EXIT STATUS 13: file read failed     

 

The backups are running fine without any issues. But i'm unable to perform the restore.

Any help\suggestions will much appreciated. Please let me know in case if you need any other logs or details.

Thanks in advance,

Tausif.


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