Hi All,
We are facing below issue in our setup during restoration. Please help us to understand the issue.
11/18/2014 20:55:31 - Waiting for scan drive stop Driveyyy, Media server: xxxxxxxx
11/18/2014 20:55:34 - Info bptm (pid=31261322) Waiting for mount of media id yyyy (copy 1) on server xxxxxxxx
11/18/2014 20:55:34 - started process bptm (pid=31261322)
11/18/2014 20:55:34 - mounting yyyy
11/18/2014 20:55:34 - granted resource yyyyy
11/18/2014 20:55:34 - granted resource Driveyyy11/18/2014 20:55:35 - Info bptm (pid=31261322) INF - Waiting for mount of media id yyyyy on server xxxxxxxx for reading.
11/18/2014 20:56:02 - Error bptm (pid=31261322) block read is not a NetBackup or Backup Exec media header, len = 65536, media id yyyyy, drive index 4, data is unknown
11/18/2014 20:56:50 - Info bpbrm (pid=59244832) got ERROR 172 from media manager
11/18/2014 20:56:50 - restored from image xxxxxxxx_1413695720; restore time: 0:04:06
11/18/2014 20:56:50 - Info bpbrm (pid=59244832) terminating bpbrm child 64750326 jobid=635081
11/18/2014 20:56:51 - Warning bprd (pid=23130) Restore must be resumed prior to first image expiration on Sat Nov 29 23:59:59 2014
11/18/2014 20:56:51 - end Restore; elapsed time 0:04:12
Failed to get status code information (2850)
also we have tried to duplicate the image but failed with 191 status with same information.
11/19/2014 00:27:54 - Error bptm (pid=54985434) block read is not a NetBackup or Backup Exec media header, len = 65536, media id yyyyy, drive index 4, data is unknown
11/19/2014 00:28:40 - Info bptm (pid=54985434) EXITING with status 172 <----------
11/19/2014 00:28:41 - Error bptm (pid=64291518) media manager terminated by parent process
11/19/2014 00:29:38 - Error bpduplicate (pid=29424) host xxxxx backup id xxxx_1413695720 read failed, cannot read media header, may not be NetBackup media or is corrupted (172).
11/19/2014 00:29:38 - Error bpduplicate (pid=29424) host xxxxxx backupid xxxxxx_1413695720 write failed, media manager killed by signal (82).
11/19/2014 00:29:38 - Error bpduplicate (pid=29424) Duplicate of backupid xxxxxx_1413695720 failed, media manager killed by signal (82).
11/19/2014 00:29:38 - Error bpduplicate (pid=29424) Status = no images were successfully processed.
11/19/2014 00:29:38 - end Duplicate; elapsed time 1:27:16
no images were successfully processed (191)
AS THIS IS ORIGINAL MEDIA , WE CANNOT AFFORD TO LOOSE DATA.