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BE2014 doesn't recognise imported tape

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I need a solution

I have BE2014 SP1 running on Server 2008R2 with an HP MSL2024 library and LTO5 tape drive. If I import a tape into the library, BE recognises the barcode label but always shows the tape as a scratch tape and "Media Unknown" as the description. This is even though the tape has backup data and is listed in a Media Set. So I end up with the scenario where the tape is listed offline in a media set, in a vault and the same tape label is shown as online but scratch media.

If I inventory the tape then it is recognised correctly. My understanding is that BE should recognise a tape belonging to a media set based on its barcode and not have to be inventoried.

As it stands, if I am cataloging a tape and BE asks for the next tape to be inserted into the library then BE does not recognise the imported tape and I cannot inventory the tape because the catalog job holds the tape drive waiting for the next media. So the catalog can never complete.


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