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MSL Library Windows 2012 R2 MOVE_MEDIUM Timeout

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I need a solution

I am getting timeout errors when I try to load a tape using Backup Exec.  It's been running on a Windows 2k server and BE 12 for years.  Works great.  I have a a new server running Windows 2012 R2 and it takes the drive and library offline.

I'm running tracer from Symantec to log the commands.  On the 2012 server, after 37 seconds I get a 

ASPI  = SCSI_COMPLETED_WITH_ERROR

HBA  = SELECTION_TIMEOUT

 

On the old server, after 46 seconds  I get 

SCSISTAT_GOOD

STATUS_SUCCESS

 

I've powered down everything 5 times.  I've tried HP drivers and also the stock Microsoft drivers.  After 2 days of searching HP and Symantec I need some help.


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