Dear Sir/Madam,
I'm happy to use this medium as this forum solved my previous issue. Thanks
I need solution to prevent Shortcut virus for my Computer Lab. We're using Symantec SEP Version 12.1.2015. For your information some of the CPUs are not running any rollback system due to research project purpose.
My company did give me a Symantec power eraser to remove this virus, but I believe that Symantec could do something beyond than this. More prevention rather than cure, beside the power eraser is not work for shortcut virus.
For my temporary solution I use a few software to clean out our tam-drive, like Smad AV & 360 Network security. For permanently clear up the short cut I have to use tool like Unlocker to delete file named “WScript.exe” in c:windows/system32.
Please guide me,
Fazdhli,
IT Technician
UNIVERSITY TUNKU ABDUL RAHMAN