Cancelled backup to disk will not stop

I am using Backup Exec 2012 and I cannot get a backup to disk to cancel.    It shows in the Status as CAncel Pending,  this has been going on for a couple hours now.  I still have a couple of jobs running so I cannot restart the services.

what is up with Backup Exec 2012 refresh rate on things??  Why will this not stop??

Thanks much

Cathy