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DLO Mac client causes system stability issues

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I need a solution

We have investigated deploying the DLO Mac client to our iMac/MacBook Pro population, and have run into some severe issues. I'm wondering how unique our experience might be, or if there's a solution that we should try in order to make DLO usable on the Mac platform.

The primary issue we've encountered is that the system is unstable if (and only if) the DLO client is running, including in the background. After the client has been open for about 5 minutes, the hardware needs to turn on the fan because DLO is occupying as much processor time for as many cores as are available. As other apps give up processor time to DLO, this causes them to become nonresponsive, and prevents normal use of the computer. During this time, nearly any action within the DLO GUI causes the app to hang/spin, requiring a force-quit. If the GUI if avoided, this app instability only lasts about an hour - at that point, nearly without fail, a kernel panic occurs. This forces a restart, and at next login the process begins anew.

We are extremely hopeful that there is a solution to our woes - be that a fix to the client configuration, or an update to the app itself which does not include these show-stopping bugs. Has anyone else given the Mac client a try?


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