Hello,
I am having an issue with backup exec for a while and no one has been able to help me yet with it.
Our media server keep locking 3-4times a week, when that does occurs:
- Can't remote in using the remote application shortcut
- Can't remote in using power shell
- We receive no more email
- Can't connect on the appliance webpage to launch a reboot
- On the console, i can move the mouse, but can't do a CTRL+ALT+DEL it is froze up there..
- When i reboot the server, there's no evenid beetween the time it has froze up and the reboot time
- I had this issue with Backup Exec 2012 SP4, i upgraded last week to Backup Exec 2014 and it still happening 3-4x times a week
- It does occurs while jobs are running, but thats all i know
The only thing that fix the problem is to hard reset the server, and it is fixed until 1-2days later it lockup again
I opened a case with Symantec: CaseID: 07348134
I am scratching my head over this for months, please help me out with this!!!
thanks