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Error: Engine is operating in offline mode.

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I need a solution

After DEDUP was enabled on my storage location, some users logs report errors:

File path FAILED to copy to the network user data folder. Error: Engine is operating in offline mode.

http://www.symantec.com/business/support/index?pag...

Following this link: http://www.symantec.com/business/support/index?page=content&id=TECH209116&actp=search&viewlocale=en_US&searchid=1408578456472 

I confirmed that StoreSmart Dedupe Server Status: (20159) Active on IExplorer.

So, what is wrong?

 

 

 


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