Hi Folks,
I have been dealing with a strange issue from last 2 weeks with the Symantec support without making any progress. Any help would be appreciated.
I have a Windows master server (2012 R2) running Netbackup 7.6.0.2. Im in a situation to configure the Java console for accessing it from the individual user machines. However , when I try to login from the java console (7.6.0.2) from any workstations, Im getting an error 509.
Auth.conf:
========
Administrator ADMIN=ALL JBP=ALL
klasj\bkpsvc ADMIN=ALL JBP=ALL
bkpsvc ADMIN=ALL JBP=ALL
* ADMIN=JBP JBP=ENDUSER+BU+ARC
log from bpjava-msvc
================
12:54:40.625 [10184.9420] <16> command_LOGON_TO_MSERVER: putenv(BPJAVA_MASTER_IPC_STRING=) failed
12:54:40.625 [10184.9420] <16> ManageDesktopWinStation: OpenWindowStation failed, errno = 5 = Access is denied.
12:54:40.640 [10184.9420] <16> poll_listen: can't find file descriptor 0000000000000214 in polling table
12:54:40.640 [10184.9420] <4> bpjava-msvc: NEW_LOG closing debugFD and seting NB_INVALID
log from nbjlogs:
============
ServerInterface:setDebugLevel:262144
BpjavaLoginModule:Setting ServerRequest debug:262144
BpjavaLoginModule:connectServer:[klasj\bkpsvc][<users_pw>][ca1nbmaster01][0]
Connecting to vnetd service over PBX port = 1556
Acknowledgement from PBX1
Protocol Code: 101
Status: 509
Time Taken: 78ms
Error Msg: Can not execute program.
Server Locale: en_US
TO[0]: klasj\bkpsvc
TO[1]: ca1nbmaster01
TO[2]: en_US
TO[3]: XXXX
TO[4]: auth.conf
TO[5]: 760000 IPC
FROM[0]:
Aux data: null
(SR-6)Logon:
Protocol Code: 101
Status: 509
Time Taken: 78ms
Error Msg: Can not execute program.
Server Locale: en_US
TO[0]: klasj\bkpsvc
TO[1]: ca1nbmaster01
TO[2]: en_US
TO[3]: XXXX
TO[4]: auth.conf
TO[5]: 760000 IPC
FROM[0]:
Aux data: null
Symantec support really sucks as different people call me everyday and do the samething over again.
Thanks in advance