We just switched from a robotic autoloader tape library to Disk cartridge backups. Our disk cartridge device has 2 separate disk cartridges.
At night, we put 1 disk cartridge in the device.
We have 2 jobs that are set to start within a few minutes apart. Previously, the 2nd job would simply wait for the 1st job to complete, then it would start.
With the new device, since it sees 2 cartridges(even though only one has a disk in it) the 2nd job sits waiting to have overwritable media inserted.
I can acknowledge the alert with "Respond OK" and then the 2nd job will kick off and use the available disk cartridge.
How can I make this happen without my manual intervention? I will only be putting 1 disk cartridge in per night except the weekends which will have 2.
I opened a support case, but the agent I spoke with didn't seem to clearly understand the problem and only offered workarounds - either configure the jobs to write to only 1 of the devices, or disable the device that doesn't have media in it.
I feel like the application does not have the logic built in to not try to run the job on a device with no media in it.