Writer Name: Backup Exec Deduplication Storage, Writer ID: {55F6D76D-8617-4FC8-81E9-DF0DE529B555}, Last error: The VSS Writer timed out (0x800423f2), State: Failed during thaw operation (10).

Hi

Running 2010 R3, all patches installed. Server 2008 R2 Std.

I have a backup job which is getting this error out of the blue - I am backing up to a single non-rotated External HDD (this will be changing very soon, we are in the middle of transitioning infrastructure)

The error gives me this resolution:

Workaround: Move the backup of the deduplication storage folder into its own seperate job to be executed after queue processing has completed.

However I have no idea what this is referring to, I have dug about the BEWS Console but cant really find what I am supposed to do?