Hi there - I'm a complete novice at using Back-Up Exec but I've spent some time looking at the documentation, the FAQs and the forums. But I'm none the wiser. Probably I'm doing something very simple wrong. Any advice welcome - but you may have to spell it out for me step by step please. I've added some attachments to clarify my problem.
The situation is -
Under normal circumstances
When Back-Up Exec writes a back-up to an RD1000 cartridge – it updates its’ Catalogue (it keeps a BE DB record of what it has done).
When you want to restore a file, you search the Catalogue for the file you are interested in restoring, create a ‘restore-job’ and BE will prompt you for the media where it thinks the back-up was taken.
In my circumstances
I have cloned the server at 15/04/14 (for DR purposes).
I have a weekly full back-up from 25/04/14.
Obviously the internal BE DB Catalogue on the cloned server does not know about the back-up from 25/04/14.
If I understand it correctly - the BE documentation says that I need to Catalogue the RD1000 cartridge before I will be able to restore from it.
But when I click on the media within the BE interface, the option to ‘Catalogue Media’ is greyed out. SEE ATTACHED
The BE documentation suggests that I may need to run an ‘Inventory’ on the RD1000 cartridge before I am able to Catalogue it.
If I create an inventory job it seems to run successfully (takes about 12 minutes). SEE ATTACHED
However this does not have any positive effect in terms of making the ‘Catalogue media’ option available. It is still greyed out.