Hi,
We have the following infar:-
1, Symantec BE 2010 with DLO on Windows 2003 Std. server.
2. DC is not in the same network rather in the different geographical location. There is only one OU and a ADC is there in the customer premissis which have the permission to only change the specific OU. A specific user is alotted to do this jobs. This user is not the admin user rather have the authentication to change the OU user and computers.
3. This DLO is not the current DLO version we have now, rather it was the old DLO which is intragated with BE 2010.
4. User are having Win XP and Win 7 system.
5. A specific folder is taken backup from all the user system.
6. All user are in the same network as the DLO server.
Issue:-
1. When adding the domain user for admin rights and others it was giving some problem. so I need to create a user under the OU and make that the local administartor of the DLO server. (i.e BE 2010 server).
2. When logging with this OU admin in the DLO server, I was unable to see the alerts of the DLO. But when logging with the local Administrator I ca see all alerts. (OU admin is in the local administrators group).
3. The DLO agent in the clients system gets disabled. All the troublshooting (registry edit, user share folder permission , etc) were tried. lastly we need to delete the computer from the DLO console (ultimately delete the user data from that system) and after re-logging of the user the agent were all enabled.
4. Adding a ned DLO client user also give the error " can not connect the Domain..." where I can see the user wjile adding. I need to disable the authentication check from the registry of the DLO server.
Thanks.