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Duplication using Vault causing "...media write error (84)"

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I need a solution

Hi All,

 

Our system:

Master: RHel 6.1, NetBackup 7.5.0.4

Media: Windows 2008 , NetBackup 7.5.0.4

We do duplication using Vault regularly twice in a day once in a day (16:30 and 04:00), this one has been done OK for more than a year running fine until recently.

The vault for this media server failed with the"Duplicate of backupid mstr4-bck_1398754826 failed, media write error (84)." (see the rest on the attachement). After that the tape drives on this media server cannot be used anymore. The workaround was I rebooted the media server then everything Ok. This problem happened every 4 or 5 days (happenned 5times.).

This media server also backup vmware to a DataDomain disk, when the problem happened this kind of backup can still running fine, only the backup using tapes failed. The only different from before , now we have more clients.

Anyone know the caused? Is that any parameter I need to raise?

Thank you.

Iwan


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