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Exchange Restore

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I need a solution

Hi everyone

I am new to symantec backup(also new to company)
Currently the organization has backup exec2012 and they are taking backup for exchange 2007,
I was told that they have exchange license.When i try to restore a single mailbox i am not able to.
Is there any seperate license for granular restore.
If i have the license for it how do i check for.
 

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