I need a solution
Having issues with a Tandberg auto-loader (LTO-3) and wondering if it's a hardware failure.
Tape jobs recently stopped finishing. The drive completes operations (move, stow, write, etc) and then says "seeking" for hours on a five minute job (quick erase, inventory, etc), while Symantec Backup Exec just shows the job continuing to run.
If I try to cancel the job, I get "cancel pending" for some time followed by a "storage read/write error" (but only when the job cancels, no errors before that.)
However, all the self-tests in the loader run fine. Is there a good way to narrow down what could be causing the problem? The Tandberg TDTEST tool doesn't seem to count the drive as supported since it's in a loader.