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Can not access folders on agent

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I need a solution

Running 2012 on a 2008 server, have agent installed on a Win 7 64 bit pro.  Installed agent by the server software by adding a server by the IP address, it installed agent software on the win 7 box.  I have a trust between the two, my credentials are good, but when I set up a backup and go to the server where the agent is at, it only shows the IP address of the PC,  if I click on the check box it quires the pc and come back with nothing.  Even though I check the box it never gets checked.


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